Operations Management (OM)
OM 521 Operations Management 3 Credit Hours
Operations Management is concerned with the efficient transformation of inputs that will effectively achieve customer satisfaction. In dynamic, competitive world, a company's effectiveness depends significantly on how well the firm's resources are managed. This course focuses on managerial tools for understanding the processes that are required for developing and delivering appropriate products and services. It prepares managers to use the results of analysis to constantly improve the firm's operational performance.
OM 571 Supply Chain Management 3 Credit Hours
This course aims to develop an understanding of key concepts of global supply chain management performance and their interrelationship with the firm's strategy. Special emphasis is given to tools and skills necessary to develop solutions for a variety of supply chain design problems. The overarching course objective is to develop and in-depth understanding of integrative managerial issues and challenges related to developing and implementing a firm's strategy.
OM 631 Service Operations Management 3 Credit Hours
This course examines both traditional and new approaches for achieving operational competitiveness in service businesses. Major Service sectors such as health care, banking and financial services, transportation, restaurants, hotels, and resorts are examined. The course addresses both strategic and operational decision making. Among topics covered are: the service concept and operations strategy, design of effective service delivery systems, productivity and quality management, response time (queuing) analysis, capacity planning, yield management, and the impact of information technology.
OM 660 Supply Chain Analytics 3 Credit Hours
The purpose of this course is to equip students with decision support models and tools to recognize, analyze, and resolve supply chain problems. Compared to other supply chain management courses, it is designed for a more analytical oriented audience, including applications of advanced analytics as well as business intelligence and reporting aspects of supply chain management. This course focuses on identifying and reformulating problem statements and provides students with hands-on experience to solve those identified problems by applying analytical tools and models.
Prerequisite(s): OM 521 or IMSE 580 or EMGT 520
Restriction(s):
Can enroll if Class is Graduate
OM 661 Supply Chain Logis Mgmt 3 Credit Hours
The overarching course objective is to develop and in-depth understanding of integrative managerial issues and challenges related to developing and implementing a firm?s logistics strategy. Attention is directed to the logistical mission confronted by varied types of business organization. Logistics is positioned as a value-added process that achieves time and place synchronization of demand stimulation and operations fulfillment. Emphasis will be place on challenges related to providing logistical support for procurement, manufacturing and market-distribution.
Prerequisite(s): OM 521 or IMSE 580 or EMGT 520
Restriction(s):
Can enroll if Class is Graduate
OM 662 Product Dvlpmnt & Tech Mgmnt 3 Credit Hours
The objective of this course is to provide in-depth knowledge of the frameworks, policies, and issues that arise in the design and development of new products and the management of technology. In particular, the integration of new product development and innovative technology management within a supply chain forms the basis of knowledge offered in this course including the set of activities and processes associated with new product introduction and the development of new technologies. Topics include the product design and development phases, firm capabilities, product architectures, the make vs. buy decision, supplier involvement, industrial design, design-for-manufacturing, prototyping, and the management of technilogical change. Part of the course is project-based and covers modern tools and methods for product design and development.
Prerequisite(s): OM 521 or IMSE 580 or EMGT 520
Restriction(s):
Can enroll if Class is Graduate
OM 663 Lean & Six Sigma 3 Credit Hours
The purpose of this course is to provide a broad exposure to the principles and philisophies behind lean production and Six Sigma methodologies. Lean production and Six Sigma are widely adopted by a variety of firms and organizationans in different industries for their abilities to generate significant and lasting operational improvement. A management overview of both methodologies with an emphasis on best business practice is provided in addition to coverage of fundamental tools and concepts.
Prerequisite(s): (OM 521 or IMSE 580 or EMGT 580) and (DS 520 or IMSE 514)
Restriction(s):
Can enroll if Level is Rackham or Graduate
OM 664 Strategic Sourcing 3 Credit Hours
This course presents the integrative role of procurement function within the business organization. Specific topics addressed from strategic, financial, and global perspectives include purchasing process, procurement and commodity strategy, insourcing/outsourcing, supplier evaluation and selection, supplier management and development, global sourcing, cost and price analysis, negotiation and contract management. Both theoretical and quantitative perspectives will be offered in covering these topics. Learning will be emphasized through review of articles published in academic and professional journals; discussion of case studies focusing on problems and issues involving sourcing; formulation of sourcing models using statistical and optimization software and application of various problem-solving algorithms; and working on a term project focusing on investigating a key sourcing problem.
Prerequisite(s): OM 521 or IMSE 580 or EMGT 520
Restriction(s):
Can enroll if Class is Graduate
OM 665 ERP in SCM 3 Credit Hours
This course covers concepts in enterprise resource planning (ERP). The main focus of this course is to show how ERP systems integrate business processes across functional areas and support business management and performance analysis. This course will also evaluate the benefits and costs of implementing an ERP system. A real ERP system, SAP, will be used extensively to illustrate how ERP systems are used. SAP customers generate over 85% of total global commerce.
Prerequisite(s): OM 521 or IMSE 580 or EMGT 520
Restriction(s):
Can enroll if Class is Graduate
*An asterisk denotes that a course may be taken concurrently.
Frequency of Offering
The following abbreviations are used to denote the frequency of offering: (F) fall term; (W) winter term; (S) summer term; (F, W) fall and winter terms; (YR) once a year; (AY) alternating years; (OC) offered occasionally